Since the rapid introduction and widespread adoption of generative AI in the workplace, there’s been speculation about which jobs could be replaced and what this means for future generations at work. While some roles may be automated, experts also believe AI will create new opportunities and transform existing jobs, shifting the employment landscape rather than simply reducing the number of jobs available.
Prosperity 24/7 is supporting businesses as they adapt to these changes. Their people-first approach and readiness service help organisations embrace new technology in ways that benefit both the business and its employees. Staff are encouraged to experiment with AI, which helps develop tailored solutions for clients.
Two team members, Alex Ferreira and Kyra Crous, have been exploring how AI integrates into their professional routines. Both find AI useful for daily administrative tasks and technical aspects of their roles. Alex, a Junior Consultant in the Technical Solutions team, uses AI for drafting emails, improving communication, learning new concepts, troubleshooting, and as a copilot for coding. “I find it helps me write more clearly and confidently. In my IT role, I turn to AI to understand new concepts, troubleshoot problems, and as a copilot for coding to generate suggestions and write more efficient code.”
Kyra, a Junior Data Consultant in the Business Solutions team, uses AI for debugging and understanding unfamiliar code. “Working in a team where we all specialise in different programming languages, it is essential for allowing us to understand each other’s work without spending hours cross-referencing the code to websites. Additionally, as someone who is not great at putting actions into words, AI helps me with my documentation and ensures that the highly technical components are understandable to clients, regardless of their technical background. I also use it for idea validation, to check if my approach to a problem is feasible before I commit time to it.”
The teams at Prosperity 24/7 predominantly use Microsoft’s generative AI tool, Copilot in their daily work and help clients implement Copilot solutions. Whether it’s streamlining administrative tasks in Microsoft Office or tackling more advanced coding or data analysis in Power BI and Fabric, Copilot is embedded across Microsoft platforms to enhance the service Prosperity 24/7 offers to clients.
For Kyra, curiosity about AI’s capabilities sparked her interest, but it has since become essential to her role. As a Data Consultant, she helps businesses access and prepare data so clients can extract meaningful information. Initially sceptical about AI’s effectiveness, Kyra now relies on it not just for simple queries but as a guide in unfamiliar territory, such as learning SQL.
Alex also highlights the importance of prompt engineering. “I started with generic prompts to see what AI could do, then refined my approach over time. Although initially time-consuming, being more specific and detailed with my prompts produced much more useful and consistent results.”
Artificial intelligence is here to stay, but it won’t replace the need for human judgement. Alex and Kyra both see the benefits and risks, with AI freeing up time for creativity and innovation but also posing risks of over-reliance and reduced accountability. Kyra notes, “AI will make the technical side of data engineering more efficient, but it will never fully replicate a human’s ability to connect industry nuance to the data and insights.”
If you’re AI curious, Alex advises experimenting with its capabilities and considering how AI could assist with your daily work. “Remember that it is a copilot rather than an autopilot. It isn’t there to completely control your work experience. It is meant to be collaborative. Also be aware of the information you share in case it is sensitive or confidential.”
Talk to Marcus Bailey at Prosperity 24/7 if you would like to satisfy your AI curiosity. Email: marcus.bailey@prosperity247.com
